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Getting an Invoice Paid

1. Workday – How to Create a Requisition 

The first step in the procurement process is to create a requisition. A requisition is a preapproval for expenses. This can be used as a one-time payment or ongoing payments throughout the year. Please note, this should be completed at the time of commitment. An invoice is not required up front if you can supply other documentation such as SOW’s, quotes, and contracts.

If your supplier is not Approved, they will not be found in the drop down menu for step #11. You will need to email the completed W-9 and ACH Direct Deposit form to [email protected] along with the contact person’s name, address, phone, and email. (This process is also outlined in the next section.) 

Step

Action

1

In the search bar, enter: Create Requisition 

2

Click on Create Requisition 

3

First screen will default your information. Do not delete. 

  • Cost Center for Marketing is CC046 CGO – Marketing 
  • Ship to & Location – This will default to your location, you do not need to change this to San Ramon. (Ship To, Location, and Deliver To should all be the same). 

4

Requisition Type: 

  • Type in Other or Professional Services (Example of “Other: suppliers, gifts, etc. Example of “Professional Services” could be Photographer, designer, etc.)

5

Project Billable Type:

  • Nonbillable 

6

Additional Worktags: Must pick one. (Industry, Service Line, or Geo)

  • Industry: Follow prompts to your industry and pick one. Drop down menu is self-explanatory. We are not using Legacy.  
  • Service Lines or Marketing General: Type in MKT and enter. Pick one. See Box below, there will be 17 to choose from. 

 

  • Geo: Follow prompts to Active Region and pick one. (The Geo Names have been updated as of 12/2022) 

7

Click OK to proceed to next page.

8

Select an Option: 

  • Click on Request Non-Catalog Items 

9

Item Description text box:

  • Fill in your description 

10

Spend Category: 

  • Type in Spend Category text. – marketing 
  • Pick from the 6 Spend Categories for Marketing 

11

Supplier: 

  • Type in the name of the Supplier. If the name does not pull up in the drop-down menu, they are not an approved Supplier.
  • In order to approve this Supplier, you will need to send the completed W-9 and ACH Direct Deposit form to [email protected] along with the contact person’s name, address, phone, and email. (This process is also outlined in the next section.) 

12

Quantity:  

  • For a single invoice enter:  1 
  • For a blanket requisition enter: the total dollar amount needed for all the invoices combined.

13

Unit Cost: 

  • For a single invoice: Enter dollar amount requested for approval to cover invoice. 
  • For a blanket requisition enter: 1 

14

Unit of Measure: 

  • Drop down menu: Each

15

Click on Add to Cart 

16

Click on Cart Icon

17

Click on Checkout

18

Scroll down to Goods: 

  • Use bar to view all the information added from previous page. You can update from these boxes if needed. 

19

Scroll down and click on Attachments: 

  • Drop Invoice or other supporting documents here if you have it. Not required at this point.
     
  • All invoices will need to be emailed to [email protected], in pdf format only. 
  • Be sure to CC the approver or any others involved for visibility. 

For record keeping: If there is an open Workfront project, save invoices in Workfront Documents. 

20

Orange Alert: Top right - Click on the Alert to view details.

  • You can still submit your requisition with an Orange Alert (soft alert). 
  • I get this one regularly.

21

Red Alert: Top Right – Click on Alert to view details. 

  • Normally missing information. You must enter this information to continue.

22

If Red Alert will not clear after you have updated the information, (this can get glitchy) you need to “save for later” then go back in and edit. 

  • Click on Save for Later.
  • Next, click on the 3 dots next to View Requisition.
  • Hoover over Requisition and then click on Edit.
  • This will take you back into the checkout page. 
  • If you are having issues with Red Alerts, please email [email protected]

23

Click on Submit: 

  • At this point, the Requisition will be submitted for approval and a Purchase Order will be created. Typical turnaround has been 1-2 days.
  • Watch for emails from Workday or view notifications on your Workday Homepage.
  • There are search options in Workday to “Find Requisition” or “Find Purchase Orders” if you need it. 

 

 


2. Create Supplier Request

Before a requisition or payment can be made for a new supplier, accounts payable needs to set them up in Workday. Vendors we have used in the past will not require this step, they are already in the Workday system. 

What accounts payable will need from you: A completed W-9 (required) and ACH form (preferred) will be needed to ensure they are included in Workday as an active vendor. Be sure to also have the contact person’s name, address, phone, and email. 

The following PDFs are available on SharePoint for download for the new supplier to fill out. 

  • W-9 IRS - (blank).pdf
  • Vendor ACH Direct Deposit Authorization Form (fillable).pdf

Send this information along with the completed W-9 and ACH Direct Deposit form to [email protected]

          

 

3. How to Create Receipt for Purchase Order

Authorizing payment on your invoice.

Once your Requisition has been approved and your invoice has been cross referenced to the purchase order, you will receive an email and can start the Receipt process. 

You can also create a Receipt through the Workday search bar. 

Step

Action

1

In the search bar, enter: Create Receipt

2

Click on Create Receipt

  • Purchase Order: Type in the Supplier name and it should populate for you. 
  • Click OK 

3

Second Page: 

  • Fill in the quantity and memo. 
  • Check that the Extended amount matches the invoice amount to be paid. 

4

Click on Submit – invoice will be paid.

                                    

Additional References: 

SharePoint site for other reference guides

How to Create a Requisition in Workday Quick Reference Guide

Tip: From the Workday Menu on the top left of your homepage. Save your favorites by adding shortcuts. 

 



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